Dec 18, 2006

Exemplary customer service?

There's one of those privately - owned post offices near me. Yes, private citizens can bid on a franchise to operate their own little station, usually in suburban or rural areas that are not served by the normal taxpayer- owned variety.

Anyway, here's what has me going on my local service provider: their hours of operation. Get this..

8AM to Noon
1PM to 4PM

That's right; forget about swinging by during your lunch hour or after work.

I thought the private sector was suppposed to have a better feel for serving the public and on efficient operations? I guess that's not necessarily the case.

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